Customers cannot book

Last updated October 4, 2026

Summary

Why your page shows no times, or does not open at all.

The page does not open

Copy the booking link shown on Booking Page. It is the OperMae address you are signed into, then /book/, then your current handle. If you changed the handle, the old address no longer works. Confirm your booking page is turned on under Booking Page.

No times are available

Usually one of:

  • No working hours set for the days customers are trying
  • Time blocked or time off covering those days
  • The service is longer than any remaining gap in your hours
  • With a team, no provider assigned to that service

A service is missing

It may be hidden, or have no provider who can perform it.

Recent edits are not showing

Editor changes only go live when you choose Publish changes.

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